Customer Feedback

We aim to offer our customers a fast, efficient and personal service.  All items are carefully packaged before dispatch for a personal shopping experience. 

Customer comments have included:

“Just to let you know that I ADORE the Calla Lily dress and am very impressed by your excellent customer services!  Thanks very much" - Fiona (Staffs)
"... thank you for my pjs, I''ve tried them on and haven't taken them off.  so comfy and a good fit, so pleased with everything" - Alison (Oxfordshire)
"...and may I also say thanks for the good service.  You have stood out as being very different!"
"I just wanted to say that my kaftans arrived safely and they are absolutely lovely. I just showed a work colleague and recommended your site to her." - Wendy (Surrey)
"I cannot thank you enough for my beautiful, beautiful clothes - I love them all!  It is very rare that one can find clothes that you are truly happy with so imagine my joy to be sent 4 items that all look and feel stunning.  The frilly tops (blue silk cover up and pink silk cover up) are so fabulous.  An extremely happy customer...." - Jainey (Surrey)
"Thank you also for being shoulders above any company I have ever dealt with on the internet.  I will recommend you to all my friends" - Karen (Stirling)
"Just received my kaftans, absolutely gorgeous and will certainly be ordering some more!"
"I've been impressed with the level of customer service and the quality of the goods received.  I will definitely be making some more purchases in the future" - Tanya (London)
"The kaftan arrived yesterday and is absolutely lovely.  Thank you so much, I shall wear it a lot this summer.” (Louise - winner of our Free Beach Kaftan competition)
"This is just to say that I received the dressing gown on Tuesday and cannot believe how I managed before I got this amazing, warm and lovely purchase!  Many thanks for prompt service" - Anne (Sussex)
"Your nightwear collection is stunning and I shall be sending a link to my partner as a big hint for Valentines Day - long, silk nighties are my thing!"
“Your website is like walking into a really lovely boutique, with lots of wonderful handpicked items.” 
“I love the calm feel of the website.”
“Many thanks for the order - I only placed the order on Friday morning and was very impressed to receive it by lunch time the following day.  The wrapping with ribbon is also a very nice touch.”
“Thank you for the pj's they are lovely.”
“Thanks very much, my girlfriend will be pleased!! You've been very helpful, will definitely use you again.” (Michael - winner of our Free Beach kaftan competition)
“Thank you for your prompt service.”
“Thanks for your help and I look forward to buying from you in the future (ps the tankini was much admired on the beach in Greece!)”
“I am impressed with your website and service and have already passed on the details to other web-shoppers!” - Niamh
“I am really impressed at your friendly customer service and have been recommending you left right and centre to all my friends!”
“Really love the concept and feel of your website.”
“I will be recommending you to all my friends as your products are just the sort of thing we love!”
“I would just like to say thank you for being so helpful during my recent purchase – I ordered 2 beautiful kaftans one of which was a little large.  After a brief call to you, you had dispatched an alternative size which came in time for my holiday.  Your products are fab, packing fantastic and customer service excellent.”
“I also wanted to say I think your website is excellent. Great design and very user friendly. Having been looking for a Moontide swimsuit online your website was the easiest to use, great pictures and useful clear descriptions and info.”
"I think you have a fabulous company, the service has been second to none, deliveries beautifully packaged, response to messages prompt and helpful, returns done smoothly, and lovely products, I really can't fault you. I will spread the word. Thank you so much." - Juliet  
"Good afternoon -  my black kaftan has arrived and I am delighted with it!  Please advise asap if you have any of the fuschia kaftans left in my size and I will order one immediately".
" I have received the swimsuit this morning.  It fits beautifully and I would definitely buy Bond-Eye again!  Many thanks."